We are pleased to announce the expansion of the functionality of Casino.ru. Now on the main page of the site there is a button for posting complaints on our forum. Everyone can leave their claim. It will be seen not only by the administration of Casino.ru, but also by representatives of gambling sites and a large number of players.
Users can complain about an online casino in the following cases:
- Frequent delays or unreasonable refusals to withdraw winnings.
- Continuous problems accessing the official website of the online casino.
- Hidden conditions when granting or wagering bonuses for creating account or making deposits.
- Crashes in downloaded applications or frequent crashes.
- Hidden or high fees when making deposits or cashing out winnings.
- Rejection denied no deposit for registration to new customers.
- Fake gaming software on the casino site.
- Slow and/or incompetent customer support.
- Long or complicated identity verification process, document verification denials.
- Unreasonable blocking casino security service, etc.
Submitting a claim is very easy. On the main page of the site Casino.ru, you need to click on the button “Complaint about the casino” – located at the top right. You will be automatically redirected to the required section of our forum. It remains to create a new topic and describe in detail the problem that you had to face in the online casino.
Also, our site contains demo versions and detailed descriptions of slots. On the pages with them, an additional button has also appeared – “Discuss on the forum”. This means that now you can share your impressions of playing slots with other users and find out their opinion about the options and technical characteristics of the slots you like.