- 1 Gallery
- 2 Popular Games
- 3 The Zodiac Casino in the test 2022
- 3.1 Why we do not recommend Zodiac Casino:
- 3.2 Expert Reviews
- 3.3 Casino games
- 3.4 Live Casino 3/5 In the Live Casino of Zodiac Online Casino you will only find 8 live tables (Live Baccarat, Live Blackjack, Live Casino, Live Caribbean Stud Poker, Live Casino Hold'em, Live Roulette , Live Three Card Poker and Live Ultimate Texas Hold'em). These are powered by Evolution Gaming and are functional. However, the selection leaves a lot to be desired and therefore we do not award more points in our evaluation. Players often complain about limited options at Zodiac Live Casino. Bonuses and Promotions
- 3.5 Mobile Casino App
- 3.6 Deposits and Withdrawals
- 3.7 Security and fairness
- 3.8 Customer service and information
- 3.9 Conclusion of our Zodiac experiences
- Live Dealer
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The Zodiac Casino in the test 2022
During our Zodiac Casino test, we could not find a gambling license number on the casino's website. We asked in the live chat and a chat bot answered there, which at first did not understand the question and then when entering the word “License” replies that we should look at the FAQ’s, we would definitely find what we are looking for there. However, no license number is listed in the questions and answers.
By clicking on the eCOGRA logo we find a certificate in the name of the Zodiac Casino, however there is no name of a company behind the casino. If you look at KHANAWAKE's certificate, here is a license for “Fresh Horizons Ltd” specified, but without a license number. The information was more than 7 months old at the time the test report was created.
The only reference to an operator or company name was in the terms and conditions, where we could read that Zodiac Casino is authorized to process all withdrawals and deposits through payment processor contracts on behalf of “Bulex Enterprise Limited” in Cyprus, which has a “Payment Branch” by “Fresh Horizons Ltd” should be, is represented. In other words, in KHANAWAKE's certificate reference is made to a "Payment Branch" taken from the casino and not on a company. There is also no website for Germany, just one for Austria and one for Switzerland in German.
The offered welcome bonus of 80 free spins on the slot Mega Moolah and up to 480 € for the first 5 deposits is subject to unfair bonus conditions, such as a 60x wagering requirement for the first deposit and a bonus offer that is only valid for 7 days.
We therefore classify the casino as untrustworthy and warn you against playing here.
Why we do not recommend Zodiac Casino:
None Specification of the gaming license
No clear indication of the company
Poor customer service
Only a software manufacturer
Unfair bonus conditions
Progressive Jackpot Slots
No information about the casino license
Unfair bonus conditions
No reply by email
Low selection of games in the live casino
< p>Insufficient information on payment methods
Bonuses and promotions
Mobile Casino App
Deposits and withdrawals for German players
Security and fairness< /p> 1.5/5
Customer service and information
Conclusion of our Zodiac experience
2/5 How we rate online casinos
The range of over 550 casino games in the Zodiac Casino is limited to games from the software manufacturer Microgaming. Among the games you will find the most popular Microgaming games such as progressive jackpot slots Mega Moolah, Cash Splash and Treasure Nile, which make the game offer quite attractive.
In the casino test there were no signs that the games were illegal. The jackpots also show the current winnings at all times, which allows us to conclude that the software is legal.
In the Live Casino of Zodiac Online Casino you will only find 8 live tables (Live Baccarat, Live Blackjack, Live Casino, Live Caribbean Stud Poker, Live Casino Hold'em, Live Roulette , Live Three Card Poker and Live Ultimate Texas Hold'em). These are powered by Evolution Gaming and are functional.
However, the selection leaves a lot to be desired and therefore we do not award more points in our evaluation. Players often complain about limited options at Zodiac Live Casino.
Bonuses and Promotions
Zodiac Casino offers a first deposit sign up bonus of at least 1 € and then another bonus for each of the next four deposits. It was not clear to us in the casino test why the bonus terms stated under the promotion of the bonus offer state that the bonus is only valid for playing the casino's downloadable software. The bonus is also advertised elsewhere in the no download online games.
The welcome bonus for new players at Zodiac Casino is available from a deposit of 1 € to obtain. In return you get 80 free spins on the Mega Moolah slot. This bonus comes with a 60x unfair playthrough requirement and this is to be met within 7 days.
The full welcome bonus is spread over the first five as follows Casino deposits:
80 free spins, minimum deposit 1 €.
100% bonus up to 100 € = 400 spins.
50% bonus up to 80 € = 320 spins.
50% bonus up to 150 € = 600 spins.
The wagering requirement for the second to fourth deposit is 30x and the entire bonus must be wagered within 7 days. We do not rate this welcome bonus as fair.
The odds of winning the various casino games
|Casino Games||Payout Ratio RTP %||Classic||Not specified|
|Table Games||97.13 %|
|Video Poker < /td>||94.53 %|
< p class='bold sub-title-banner'>Payout Rating
Zodiac Casino's payout rates were taken from the eCOGRA certificate for the website www.zodiaccasino.com. The specified period of certification is 02/01/2019 to 02/28/2019.
Mobile Casino App
In our test, we found no information about mobile gaming on the Zodiac Casino website. The chat bot answered the request in the live chat in the same way as the question about the casino license, namely “Please have a look at our Casino FAQ. This should answer most questions for you. Have fun at the casino.
In the FAQ, which can only be accessed if the player is not logged in, there is neither a question nor an answer about mobile gaming. We logged into the website on mobile and were able to log in, but the games often got stuck and we couldn't find some games that we could access on the desktop version on the mobile phone or tablet.
Deposits and Withdrawals
We asked the live chat at Zodiac Casino whether the deposit and withdrawal methods also apply to Germany, since the casino only has one website for Austria and one for Switzerland. In this case, the chat bot referred us to an English-speaking agent who confirmed that we could use the same methods in Germany. However, he was unable to provide any specifics and “believed” only that it is so.
Under the menu item “Banking” in the menu under the website the deposit methods VISA, MasterCard, Neteller, Skrill, ecoPayz, Paysafecard, UPayCard, AstroPay Card and Bitcoin. Only “Wire Transfer” or “other methods” listed without further details.
|Visa||Immediately||Up to 3 business days|
|Mastercard||Immediately||Up to 3 business days|
|Neteller||Immediately||1-3 business days|
|Skrill||Immediately||1-3 business days|
|EcoPayz||Immediately||1-3 business days|
In the payment methods, a deposit amount of 1, 20 or 40 € made to choose from. We can only give a few marks here because the deposit and withdrawal methods are not clearly explained and details are missing.
Security and fairness
We cannot give a casino without a valid casino license on its website more than 3 points for security and seriousness. We asked in the live chat and were referred to the FAQ's, where there is no information on the subject. Our email request for the gambling license was not answered and so we assume that the casino either does not have a license or does not want to publish it, which we see as a serious negative point.
Under “Fair Play” read that the casino is audited by eCOGRA and uses a random number generator. Click on the eCOGRA logo to see the certificates of this examination committee.
Customer service and information
Customers registered at Zodiac Casino can access the 'Help' menu item at the bottom of the website. click and then see the “Customer Support at Zodiac Casino” Dialog. The only two options for contacting customer support are live chat and email.
Our emails to support with questions about the casino license and payouts were not answered even after several days and until the test report was created.
The live chat responds promptly, but you quickly realize that it is a chat bot. This usually refers to the incomplete FAQ's. Once we were redirected to another chat that works for several casinos. This chat was live, in English, and the agent, although friendly, “believed” just knowing the answer.
You won't find a phone number, an address, or the name of the company that runs Zodiac Casino. The FAQ section clarifies some questions, but is incomplete since we could not get any further information on the payout or the casino license there either. Overall, we rate the customer support as poor.
More information about the Zodiac Casino operator
|The Company||Customer Service||Security||Player Protection|
|Company: “Payment Service Provider” Bulex Enterprise Limited||Live chat: yes||Encryption: Not specified||Deposit limits: Yes, no details|
|Location: No information||Telephone: No information||Licence: No information||Time Limits: Yes, no details|
|CEO: No details||Email: firstname.lastname@example.org||IT security: No information||Self-locking: Yes|
|License Number: Not specified||WhatsApp/Skype: Not Available||Payout Ratio: Yes||Parental Control: Not Available|
|Year founded: 2001||FAQ: Yes||Partner against gambling addiction: Not specified|
Conclusion of our Zodiac experiences
Our rating of the Zodiac Casino is negative. The most serious negative aspect for us is the failure to provide a valid casino license and a company that operates the casino. We couldn't find the casino license on the website and the live chat just referred us to the FAQ's, which has no information about it. We didn't get an answer about the license issue via e-mail.
There is no company name given in the contact details, nor in the general terms and conditions. The notation on the KHANAWAKE Gaming Commission's certificate that the license is in the name “Fresh Horizons Ltd” is issued and this is a “Payment Leg” of the “Payment Service Provider” of the Zodiac Casino was not enough for us to be able to draw clear conclusions here.
In addition, we classify the bonus conditions with a 60-fold wagering requirement on the first deposit and a short validity of the bonus offer of only 7 days as unfair.
There are 550+ casino games, these are all from software maker Microgaming and lack variety. The live casino is operated by Evolution Gaming, but only has less than 10 tables on offer.
There is no clear information about the payment methods and the live chat is a chat bot or you are redirected to an English chat which seems to serve multiple casinos and is not very familiar with Zodiac Casino . No answer via live chat or e-mail to the important question about the casino license does not allow us to award any further points here either.
The website does not exist forü r players from Germany, but only in German for Switzerland and Austria. As soon as you are logged in to the casino, the selection of the menu items is limited and you will only find the FAQ's, for example, if you log out again. The overall structure of the website is not very functional and not professional.
Overall, we caution you against wagering and playing real money at Zodiac Casino.< /p>